# Blank Screen in some PDF Documents **URL:** \ **Category:** Technical Support\ **Created:** [March 3, 2022, 11:27pm UTC](https://pdfjs.community/t/blank-screen-in-some-pdf-documents/1439 "2022-03-03T23:27:05Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/ffbcd25c7d423db8d5acd5db201c272f4db306dd.png) [@system](https://pdfjs.community/u/system)\ **Post date:** [March 3, 2022, 11:27pm UTC](https://pdfjs.community/t/blank-screen-in-some-pdf-documents/1439/3 "2022-03-03T23:27:10Z")
**Hello, I’m Ron, an automated tech support bot 🤖** While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages: Guides: - [Events for PDF.js Express - Document Load Error Handling](https://pdfjs.express/documentation/learn-more/events.8#document-load-error-handling) - [Open a document, add annotations, download - 2. Listen for document load](https://pdfjs.express/documentation/use-case/upload-download.8#2.-listen-for-document-load) - [Saving a document with annotations](https://pdfjs.express/documentation/basic-operations/save-document/save-with-annotations) APIs: - [Core.DocumentViewer - loadAsync(partRetriever, options)](https://pdfjs.express/api/Core.DocumentViewer.html#loadAsync__anchor) - [Core.PartRetrievers.PartRetriever - setErrorCallback(callback)](https://pdfjs.express/api/Core.PartRetrievers.PartRetriever.html#setErrorCallback__anchor) - [UI.Popup](https://pdfjs.express/api/UI.Popup.html#__anchor) Forums: - [Pdf js viewer throwing error on Firefox](https://pdfjs.community/t/pdf-js-viewer-throwing-error-on-firefox/429/1) - [Disable UI buttons in](https://pdfjs.community/t/disable-ui-buttons-in/1134/1) - [The active licence key is not working](https://pdfjs.community/t/the-active-licence-key-is-not-working/1099/1) --- _[View the full topic](https://pdfjs.community/t/blank-screen-in-some-pdf-documents/1439)._