# Bug Issue: 500 Error in https://api.pdfjs.express/xfdf/merge

**URL:** <https://pdfjs.community/t/bug-issue-500-error-in-https-api-pdfjs-express-xfdf-merge/3453>\
**Category:** Technical Support\
**Created:** [September 25, 2024, 5:10pm UTC](https://pdfjs.community/t/bug-issue-500-error-in-https-api-pdfjs-express-xfdf-merge/3453 "2024-09-25T17:10:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![devops1](https://avatars.discourse-cdn.com/v4/letter/d/0ea827/32.png) [@devops1](https://pdfjs.community/u/devops1)\
**Post date:** [September 25, 2024, 5:10pm UTC](https://pdfjs.community/t/bug-issue-500-error-in-https-api-pdfjs-express-xfdf-merge/3453/1 "2024-09-25T17:10:02Z")

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We are receiving an error message stating “your account is expired” when attempting to use the PDF.js Express Plus service, even though our account is currently active.

**Expected behaviour** The service should operate normally without showing any “account expired” messages, as our subscription is active. We expect to be able to load and manipulate PDFs without any interruptions.

 ![Screenshot 2024-09-25 at 09.49.15](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/e/e8d45d142ba71f147df98cf37b2883f5f01f8a51.png)  
 ![Screenshot 2024-09-25 at 09.49.21](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/c/c5b75324caf3aed51e6854e65fff8eb6141bc917.png)

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**Author:** ![kkim](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkim](https://pdfjs.community/u/kkim)\
**Post date:** [September 25, 2024, 5:56pm UTC](https://pdfjs.community/t/bug-issue-500-error-in-https-api-pdfjs-express-xfdf-merge/3453/3 "2024-09-25T17:56:43Z")

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Hi there,

Apologies for the inconvenience,  
There was an issue regarding the renewal of the rest API key. This should be resolved now.

Best regards,  
Kevin Kim