# Can you please update my email to mohamed.ahmed@ethifinance.com

**URL:** <https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823>\
**Category:** Technical Support\
**Created:** [October 19, 2026, 12:52pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823 "2026-10-19T12:52:01Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mohamed.ahmed](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mohamed.ahmed](https://pdfjs.community/u/mohamed.ahmed)\
**Post date:** [October 19, 2026, 12:52pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/1 "2026-10-19T12:52:01Z")

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Can you please update my email to [mohamed.ahmed@ethifinance.com](mailto:mohamed.ahmed@ethifinance.com)

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**Author:** ![luke.dam](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@luke.dam](https://pdfjs.community/u/luke.dam)\
**Post date:** [October 20, 2026, 9:41pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/3 "2026-10-20T21:41:58Z")

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Hello Mohamed,

Thank you for contacting PDFJS Express Forums,

To continue with updating the email, could you please confirm whether this is for the community account or for updating your licensing or invoices? Please also provide your current email for verification.

Regards,  
Luke

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**Author:** ![mohamed.ahmed](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mohamed.ahmed](https://pdfjs.community/u/mohamed.ahmed)\
**Post date:** [October 21, 2026, 7:13am UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/4 "2026-10-21T07:13:31Z")

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Hi Luke,

It’s to update my admin account used for management of the account, settings, invoices, API keys…

Current linked email is: [mohamed.ahmed@esgbook.com](mailto:mohamed.ahmed@esgbook.com)

Best regards,  
Mohamed

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**Author:** ![luke.dam](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@luke.dam](https://pdfjs.community/u/luke.dam)\
**Post date:** [October 21, 2026, 5:10pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/5 "2026-10-21T17:10:28Z")

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Hello Mohamed,

Thank you for your reply.

I have reached out to our team to assist with updating your email and we will provide you with an update as soon as we can.

Regards,  
Luke

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**Author:** ![luke.dam](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@luke.dam](https://pdfjs.community/u/luke.dam)\
**Post date:** [October 21, 2026, 7:33pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/6 "2026-10-21T19:33:03Z")

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Hello Mohamed,

The email cannot be updated on this account. Instead, please create a new account under the new email and let us know so our team can transfer the keys and other information to that account.

Regards,  
Luke

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**Author:** ![mohamed.ahmed](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@mohamed.ahmed](https://pdfjs.community/u/mohamed.ahmed)\
**Post date:** [October 23, 2026, 12:10pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/7 "2026-10-23T12:10:38Z")

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Hi, I created a new account using [mohamed.ahmed@ethifinance.com](mailto:mohamed.ahmed@ethifinance.com).

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**Author:** ![luke.dam](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@luke.dam](https://pdfjs.community/u/luke.dam)\
**Post date:** [October 23, 2026, 8:15pm UTC](https://pdfjs.community/t/can-you-please-update-my-email-to-mohamed-ahmed-ethifinance-com/3823/8 "2026-10-23T20:15:41Z")

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Hello Mohamed,

Our team has successfully transferred keys and other information to your new account under [mohamed.ahmed@ethifinance.com](mailto:mohamed.ahmed@ethifinance.com). If you have any questions or need any further assistance, please don’t hesitate to reach out.

Regards,  
Luke
