# Delete Account and Personal Data

**URL:** <https://pdfjs.community/t/delete-account-and-personal-data/2698>\
**Category:** Technical Support\
**Created:** [July 6, 2023, 3:16pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698 "2023-07-06T15:16:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![shobbs](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@shobbs](https://pdfjs.community/u/shobbs)\
**Post date:** [July 6, 2023, 3:16pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/1 "2023-07-06T15:16:41Z")

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How to delete account and api key. And all personal data?

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**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [July 6, 2023, 6:44pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/3 "2023-07-06T18:44:55Z")

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Hello shobbs,

You can delete your account by logging into [https://pdfjs.express/](https://pdfjs.express/) and then clicking Cancel Subscription

Best regards,  
Tyler

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**Author:** ![shobbs](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@shobbs](https://pdfjs.community/u/shobbs)\
**Post date:** [July 8, 2023, 10:29pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/4 "2023-07-08T22:29:11Z")

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There is no option to cancel

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**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [July 10, 2023, 10:18pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/5 "2023-07-10T22:18:02Z")

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Hello shobbs,

You need to be logged in, then go under your account and subscriptions.

Best regards  
Tyler

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**Author:** ![shobbs](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@shobbs](https://pdfjs.community/u/shobbs)\
**Post date:** [July 14, 2023, 11:02pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/6 "2023-07-14T23:02:53Z")

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I must be blind. no option to cancel api or delete account.

 ![Screenshot 2023-07-14 at 3.56.53 PM (2)](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/8/87adcce245cde12a2a352b601e5112140ce01782.png)

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**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [July 17, 2023, 9:14pm UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/7 "2023-07-17T21:14:24Z")

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Hello shobbs,

View only keys are free therefore have no need to be cancelled, if you have a paid key you can scroll down and there is a button to cancel.

Best regards,  
Tyler

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**Author:** ![michael.schroeder2](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@michael.schroeder2](https://pdfjs.community/u/michael.schroeder2)\
**Post date:** [September 1, 2023, 8:32am UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/8 "2023-09-01T08:32:00Z")

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Hello,

I’d like to do exactly as stated in the topic. I cant find an answer yet, or in other words, to need to buy a product to be able to delete the account doesn’t make any sense.

How do I delete my account along with all personal data?

Best regards  
Michael

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**Author:** ![konrad.mumm](https://avatars.discourse-cdn.com/v4/letter/k/59ef9b/32.png) [@konrad.mumm](https://pdfjs.community/u/konrad.mumm)\
**Post date:** [May 8, 2025, 7:34am UTC](https://pdfjs.community/t/delete-account-and-personal-data/2698/9 "2025-05-08T07:34:45Z")

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amazing that you still can’t delete your free account