# Merge API Error - Account Cancellation (Error Code 24)

**URL:** <https://pdfjs.community/t/merge-api-error-account-cancellation-error-code-24/3047>\
**Category:** Technical Support\
**Created:** [January 1, 2024, 5:16am UTC](https://pdfjs.community/t/merge-api-error-account-cancellation-error-code-24/3047 "2024-01-01T05:16:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![sanoop](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sanoop](https://pdfjs.community/u/sanoop)\
**Post date:** [January 1, 2024, 5:16am UTC](https://pdfjs.community/t/merge-api-error-account-cancellation-error-code-24/3047/1 "2024-01-01T05:16:27Z")

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Encountering API error {“error”:{“code”:24,“message”:“Your account is cancelled.”}}. Please investigate and resolve urgently. It’s hindering operations. Need your prompt assistance for resolution.