# Pdf text not displaying correctly

**URL:** <https://pdfjs.community/t/pdf-text-not-displaying-correctly/3717>\
**Category:** Bug Reports\
**Created:** [June 6, 2025, 12:14am UTC](https://pdfjs.community/t/pdf-text-not-displaying-correctly/3717 "2025-06-06T00:14:04Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![fuse](https://avatars.discourse-cdn.com/v4/letter/f/8e8cbc/32.png) [@fuse](https://pdfjs.community/u/fuse)\
**Post date:** [June 6, 2025, 12:14am UTC](https://pdfjs.community/t/pdf-text-not-displaying-correctly/3717/1 "2025-06-06T00:14:05Z")

</div>

We have a PDF which text elements are not being displayed. The Pdf when opened by a desktop PDF viewer appears fine:

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/9/9e9fc009be6a669ae5a9f4a63ac9179922f225c2.png)

However, when the same PDF goes even into the PDFJS demo, all of the text is removed.

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/7/74273b62ccb7d10932d9d858a01dfc5ef073536e.png)

Is there any way to detect what’s going on here?

Please let me know if there’s a way I can send this PDF through to an email, I’d rather it not be public.

---

<div class="post-metadata">

**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [June 30, 2025, 8:16pm UTC](https://pdfjs.community/t/pdf-text-not-displaying-correctly/3717/3 "2025-06-30T20:16:48Z")

</div>

Hello fuse,

If the fonts are not embedded in the PDF file, and are not web-safe fonts, you need to include them, please follow this guide.

> **[Self serving substitute fonts](https://docs.apryse.com/web/faq/self-serve-substitute-fonts)**
>
> World's #1 PDF SDK Library for Web, Mobile, Server, Desktop

Best regards,  
Tyler

---

<div class="post-metadata">

**Author:** ![fuse](https://avatars.discourse-cdn.com/v4/letter/f/8e8cbc/32.png) [@fuse](https://pdfjs.community/u/fuse)\
**Post date:** [June 30, 2025, 8:36pm UTC](https://pdfjs.community/t/pdf-text-not-displaying-correctly/3717/4 "2025-06-30T20:36:35Z")

</div>

Thanks Tyler, we’ll explore this on our side.
