# PDF Viewer not working

**URL:** <https://pdfjs.community/t/pdf-viewer-not-working/3262>\
**Category:** Technical Support\
**Created:** [May 7, 2024, 4:48pm UTC](https://pdfjs.community/t/pdf-viewer-not-working/3262 "2024-05-07T16:48:15Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![achandran](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@achandran](https://pdfjs.community/u/achandran)\
**Post date:** [May 7, 2024, 4:48pm UTC](https://pdfjs.community/t/pdf-viewer-not-working/3262/1 "2024-05-07T16:48:15Z")

</div>

**Which product are you using?**  
PDF.js Express Viewer

**PDF.js Express Version**  
8.7.2

**Detailed description of issue**  
Document not loading

**Does your issue happen with every document, or just one?**  
for every pdf documents  
{Answer here}  
Getting this on load document

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/1/1d6a150b414eb4ef5b8c92833dde10579c4fe428.png)

---

<div class="post-metadata">

**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [May 7, 2024, 9:32pm UTC](https://pdfjs.community/t/pdf-viewer-not-working/3262/3 "2024-05-07T21:32:06Z")

</div>

Hello [achandran](https://pdfjs.community/u/achandran)

Thanks for reaching out,

Can you provide some more information to reproduce your issue?  
Steps to reproduce or a sample project is best.

Thanks!  
Tyler