# Pdfjs Express Free Showing 7-day Trial Has Expired

**URL:** <https://pdfjs.community/t/pdfjs-express-free-showing-7-day-trial-has-expired/3162>\
**Category:** Technical Support\
**Created:** [February 28, 2024, 4:45pm UTC](https://pdfjs.community/t/pdfjs-express-free-showing-7-day-trial-has-expired/3162 "2024-02-28T16:45:34Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![mverma.speedspath](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@mverma.speedspath](https://pdfjs.community/u/mverma.speedspath)\
**Post date:** [February 28, 2024, 4:45pm UTC](https://pdfjs.community/t/pdfjs-express-free-showing-7-day-trial-has-expired/3162/1 "2024-02-28T16:45:34Z")

</div>

**Which product are you using?**

**PDF.js Express Version**

**Detailed description of issue**  
{I am using PDF.js Express Viewer. I registered and got a license key by going to _My Account \> Subscriptions \> PDF.js Express Viewer keys_. I installed it properly after mentioning a license key. The viewer was working. Now I have the following two issues:

1. A watermark “Apryse” was visible in the middle of each previewed pdf since starting of use. Tell me how we can remove that.
2. It is giving a msg that your 7-day trial period expired now and the pdf is not getting rendered.  
We thought it was free forever. }

Please the screenshot here about the issue:

 ![Screenshot 2024-02-28 220933](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/8/87bc6fcc715b5e322ba63d16445a9518246fe251.png)

**Expected behaviour**  
{  
We need to view all pdfs without any trial period msg and watermark.  
}

**Does your issue happen with every document, or just one?**  
{Everytime}

**Link to document**  
{Not possible.}

**Code snippet**

WebViewer({  
path: ‘WebViewer/lib’, // path to the PDF.js Express’lib’ folder on your server  
licenseKey: ‘hidden’,  
//initialDoc: ‘[https://pdftron.s3.amazonaws.com/downloads/pl/webviewer-demo.pdf](https://pdftron.s3.amazonaws.com/downloads/pl/webviewer-demo.pdf)’,  
initialDoc: ‘/media/sample-text.pdf’, // You can also use documents on your server  
}, document.getElementById(‘viewer’))  
.then(instance =\> {  
// now you can access APIs through the WebViewer instance  
const { Core, UI } = instance;

```
// adding an event listener for when a document is loaded
Core.documentViewer.addEventListener('documentLoaded', () => {
  console.log('document loaded');
});

// adding an event listener for when the page number has changed
Core.documentViewer.addEventListener('pageNumberUpdated', (pageNumber) => {
  console.log(`Page number is: ${pageNumber}`);
});

```

});

---

<div class="post-metadata">

**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [February 29, 2024, 3:39pm UTC](https://pdfjs.community/t/pdfjs-express-free-showing-7-day-trial-has-expired/3162/2 "2024-02-29T15:39:46Z")

</div>

Hello mverma.speedspath,

Thank you for reaching out,

I see you have three active viewer keys, can you share the network logs and console logs?

Best regards,  
Tyler

---

<div class="post-metadata">

**Author:** ![mverma.speedspath](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@mverma.speedspath](https://pdfjs.community/u/mverma.speedspath)\
**Post date:** [February 29, 2024, 4:10pm UTC](https://pdfjs.community/t/pdfjs-express-free-showing-7-day-trial-has-expired/3162/3 "2024-02-29T16:10:31Z")

</div>

Hi Tyler,

The trial period issue has been resolved. But the watermark issue still exists. See attached screenshot, we are seeing a watermark “[pdfjs.express](http://pdfjs.express)” in every previewed pdf. Please tell us how we can remove this watermark.

**Here is the console log:**

![Screenshot 2024-02-29 213720.png](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/2X/a/a1e98868c026841446ecf998f093ea375298c3d6.png)

---

<div class="post-metadata">

**Author:** ![tgordon](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@tgordon](https://pdfjs.community/u/tgordon)\
**Post date:** [February 29, 2024, 4:26pm UTC](https://pdfjs.community/t/pdfjs-express-free-showing-7-day-trial-has-expired/3162/4 "2024-02-29T16:26:42Z")

</div>

Hello mverma.speedspath,

Thats great to hear!

Does the same watermark appear when you open the document in Chrome/Adobe/Firefox? This would mean the watermark is actually embedded in the document.

If you could provide the logs mentioned previously, that would help us debug this issue as well.

Thank you,  
Tyler Gordon