# Question About Privacy and Data Collection

**URL:** https://pdfjs.community/t/question-about-privacy-and-data-collection/3535
**Category:** Technical Support
**Created:** [December 2, 2024, 4:33pm UTC](https://pdfjs.community/t/question-about-privacy-and-data-collection/3535 "2024-12-02T16:33:02Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![ali](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@ali](https://pdfjs.community/u/ali)
#### Post date: [December 2, 2024, 4:33pm UTC](https://pdfjs.community/t/question-about-privacy-and-data-collection/3535/1 "2024-12-02T16:33:02Z")

</div>

Hello,

We’re looking into using PDF.JS Express and have a couple of questions about privacy.

I saw [an older post](https://pdfjs.community/t/not-depend-on-auth-pdfjs-express/275/2) here saying that PDF.js doesn’t collect any data, but when I looked at the privacy policy, it says IP addresses _are_ collected. So I’m a bit confused and just want to double-check.

Could you clarify:

1. Is there a written privacy policy we can reference?
2. What data (if any) is collected—like telemetry or info about the documents being opened?

We just want to make sure we’re compliant and know what to expect.

Thanks for your help!

---

<div class="post-metadata">

### Author: ![kkim](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkim](https://pdfjs.community/u/kkim)
#### Post date: [December 2, 2024, 5:24pm UTC](https://pdfjs.community/t/question-about-privacy-and-data-collection/3535/2 "2024-12-02T17:24:59Z")

</div>

Hi there,

You can read this license agreement here:

> **[PDF.js Express - Add a PDF.js viewer with out-of-the-box annotation, PDF form...](https://pdfjs.express/legal)**

The telemetry part is outlined in section 8 - remote connection.

See this forum post for more details:

> [@What does the call to "https://pi.pdfjs.express/events" means?](https://pdfjs.community/t/what-does-the-call-to-https-pi-pdfjs-express-events-means/1518/3):
>
> Hello, I’m Ron, an automated tech support bot robot While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages: Guides: [Set up measurement tools](https://pdfjs.express/documentation/measurement/setup)[PDF.js Express annotations - Get started](https://pdfjs.express/documentation/annotation/overview#get-started)[Framework compatibility for PDF.js Express - Call APIs](https://pdfjs.express/documentation/learn-more/framework-compatibility#call-apis) APIs: [Core - enableFullPDF()](https://pdfjs.express/api/Core.html#.enableFullPDF__anchor)[PDF.js Express Utilities](https://pdfjs.express/api/utils/index.html#__anchor)[Core.Annotations - setCustomSerializeHandler(annotationClass, serializeHandler)](https://pdfjs.express/api/Core.Annotations.html#.setCustomSerializeHandler__anchor) Forums: [Do annotations from setCustomDrawHand…](https://pdfjs.community/t/do-annotations-from-setcustomdrawhandler-make-it-to-the-downloadable-file/927/3)

Best regards,  
Kevin

---

<div class="post-metadata">

### Author: ![ali](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@ali](https://pdfjs.community/u/ali)
#### Post date: [December 2, 2024, 5:35pm UTC](https://pdfjs.community/t/question-about-privacy-and-data-collection/3535/3 "2024-12-02T17:35:52Z")

</div>

Hello Kevin,

Thanks for the response.

In Section 8, it says:

> Licensee acknowledges and agrees that the Software may connect remotely to Apryse’s servers in order to verify License Key and domain information **for the purpose of license verification**.

However, the forum post you linked mentions additional telemetry (which isn’t mentioned in the license agreement):

> We track things like:
> 
> - Number and type of annotations created
> - Number of documents loaded
> - Number of application loads
> - Country of origin

Is the license agreement up to date?

Regards,

---

<div class="post-metadata">

### Author: ![ali](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@ali](https://pdfjs.community/u/ali)
#### Post date: [December 18, 2024, 6:46pm UTC](https://pdfjs.community/t/question-about-privacy-and-data-collection/3535/4 "2024-12-18T18:46:25Z")

</div>

Hello @kkim

Just following up on my question about whether the license is up to date. Any updates?

Thanks!

---

<div class="post-metadata">

### Author: ![kkim](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkim](https://pdfjs.community/u/kkim)
#### Post date: [January 8, 2025, 5:57pm UTC](https://pdfjs.community/t/question-about-privacy-and-data-collection/3535/5 "2025-01-08T17:57:09Z")

</div>

Hi there,

Apologies for the delay, but the privacy policy has been updated to reflect this.  
See here for more information:

> **[PDF.js Express - Add a PDF.js viewer with out-of-the-box annotation, PDF form...](https://pdfjs.express/privacy)**

Best regards,  
Kevin
