# Signature wrongly displayed in pdfjs-express

**URL:** <https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104>\
**Category:** Technical Support\
**Tags:** pdfjs-express\
**Created:** [October 26, 2021, 8:03pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104 "2021-10-26T20:03:45Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![user9](https://avatars.discourse-cdn.com/v4/letter/u/ebca7d/32.png) [@user9](https://pdfjs.community/u/user9)\
**Post date:** [October 26, 2021, 8:03pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/1 "2021-10-26T20:03:45Z")

</div>

**Which product are you using?**  
PDF.js Express Plus

**PDF.js Express Version**  
8.1.0

**Detailed description of issue**  
We do use Universign to sign PDF documents.  
Once a document is signed, the Universign signature is not displayed and replaced by a “SIGN HERE” white on blue box.  
When user downloads the PDF file, signature is correctly displayed with Universign’s logo in place of the bluebox.

 ![PDFJSEXPRESS 01 2021-10-26 215908](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/a04616166037a4a6ec0943037c9215ca9ff57953.png)

**Expected behaviour**  
Cannot upload screenshot, limited to one embeded media! ☹

**Does your issue happen with every document, or just one?**  
All documents.

**Link to document**  
Not possible due to access rights limitations.

**Code snippet**  
No code.  
But here is a sample PDF file which behaves the way I explained:  
Cannot upload document, limited to one embeded media! ☹

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/ffbcd25c7d423db8d5acd5db201c272f4db306dd.png) [@system](https://pdfjs.community/u/system)\
**Post date:** [October 26, 2021, 8:03pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/3 "2021-10-26T20:03:50Z")

</div>

**Hello, I’m Ron, an automated tech support bot 🤖**

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:
- [Adding your license key - PDF.js Express Plus License Keys](https://pdfjs.express/documentation/get-started/add-license-key#pdf.js-express-plus-license-keys-<span-class='plus'></span>)
- [Migrating from PDF.js Express to PDFTron - 3. Remove PDF.js Express Modules](https://pdfjs.express/documentation/learn-more/pdfjs-express-to-pdftron.8#3.-remove-pdf.js-express-modules)
- [Signatures with PDF.js Express - Get started](https://pdfjs.express/documentation/signature/overview#get-started)

APIs:
- [ExpressUtils(optionsopt) - # async extract() → {Promise.}](https://pdfjs.express/api/utils/ExpressUtils.html#extract__anchor)
- [PDF.js Express Utilities](https://pdfjs.express/api/utils/index.html#__anchor)
- [Core.Tools.SignatureCreateTool - addSignature()](https://pdfjs.express/api/Core.Tools.SignatureCreateTool.html#addSignature__anchor)

Forums:
- [Digital signature problem](https://pdfjs.community/t/digital-signature-problem/741/1)
- [PDFJS.Express watermark appearing for some production users](https://pdfjs.community/t/pdfjs-express-watermark-appearing-for-some-production-users/417/1)
- [Add signature fields to PDFs](https://pdfjs.community/t/add-signature-fields-to-pdfs/713/1)

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<div class="post-metadata">

**Author:** ![user9](https://avatars.discourse-cdn.com/v4/letter/u/ebca7d/32.png) [@user9](https://pdfjs.community/u/user9)\
**Post date:** [October 26, 2021, 8:16pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/4 "2021-10-26T20:16:40Z")

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Here are the missing files in the initial post:

 ![PDFJSEXPRESS 02 2021-10-26 215908](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/9873d808ded206f7f5565e9c42abf13391cb895c.png)  
[11e345b8-8280-4341-8228-bf172a86411c\_8766491f-3061-47a1-acfa-f0510126c8d2.pdf](https://pdfjs.community/uploads/short-url/s66CrN2jnwzkE9OAD1czDfoHfRV.pdf) (87.8 KB)

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<div class="post-metadata">

**Author:** ![Logan](https://yyz1.discourse-cdn.com/flex031/user_avatar/pdfjs.community/logan/32/13_2.png) [@Logan](https://pdfjs.community/u/Logan)\
**Post date:** [October 29, 2021, 2:34pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/5 "2021-10-29T14:34:08Z")

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Hey there!

Thank you for the document and for the bug report.

We will investigate this and hopefully have a fix in a future release.

Logas

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<div class="post-metadata">

**Author:** ![jerome](https://yyz1.discourse-cdn.com/flex031/user_avatar/pdfjs.community/jerome/32/691_2.png) [@jerome](https://pdfjs.community/u/jerome)\
**Post date:** [February 16, 2022, 2:49pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/6 "2022-02-16T14:49:24Z")

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Helo there,

have you fix the problem yet ?  
I am currently having the exact same issue.

Thanks

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<div class="post-metadata">

**Author:** ![Logan](https://yyz1.discourse-cdn.com/flex031/user_avatar/pdfjs.community/logan/32/13_2.png) [@Logan](https://pdfjs.community/u/Logan)\
**Post date:** [February 16, 2022, 3:48pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/7 "2022-02-16T15:48:34Z")

</div>

Hey there,

This issue was resolved in a previous release. If you are still seeing the issue in the latest version, please create a new ticket.

Thanks!  
Logan

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<div class="post-metadata">

**Author:** ![Logan](https://yyz1.discourse-cdn.com/flex031/user_avatar/pdfjs.community/logan/32/13_2.png) [@Logan](https://pdfjs.community/u/Logan)\
**Post date:** [February 16, 2022, 3:48pm UTC](https://pdfjs.community/t/signature-wrongly-displayed-in-pdfjs-express/1104/8 "2022-02-16T15:48:36Z")

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