# Specific Document Wont render on IPad

**URL:** https://pdfjs.community/t/specific-document-wont-render-on-ipad/1618
**Category:** Technical Support
**Created:** [April 21, 2022, 8:09pm UTC](https://pdfjs.community/t/specific-document-wont-render-on-ipad/1618 "2022-04-21T20:09:01Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![eric](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@eric](https://pdfjs.community/u/eric)
#### Post date: [April 21, 2022, 8:09pm UTC](https://pdfjs.community/t/specific-document-wont-render-on-ipad/1618/1 "2022-04-21T20:09:01Z")

</div>

**Which product are you using?**  
PDF.js Express Plus

**PDF.js Express Version**  
UI version|‘8.4.1’|  
Core version|‘8.4.0’|

**Detailed description of issue**  
I have a specific document that will not render on Ipad, it will show the areas to sign but not the document itself, it renders the “Sign Here” on a blank page.  
I have had been reported to me with other documents but its only some, and it works on other devices.

 ![image](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/88e2301968a84abf06d64287aae217ee01a14a1c.png)

**Expected behaviour**  
To be able to render the document as it does on the computer

**Does your issue happen with every document, or just one?**  
It happens on more than one, but not all

**Link to document**  
Please message me as I don’t want to post the document in a public form.

---

<div class="post-metadata">

### Author: ![system](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/ffbcd25c7d423db8d5acd5db201c272f4db306dd.png) [@system](https://pdfjs.community/u/system)
#### Post date: [April 21, 2022, 8:09pm UTC](https://pdfjs.community/t/specific-document-wont-render-on-ipad/1618/3 "2022-04-21T20:09:07Z")

</div>

**Hello, I’m Ron, an automated tech support bot 🤖**

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:
- [Add signatures to PDFs](https://pdfjs.express/documentation/signature/signature-tool)
- [Add signature fields to PDFs](https://pdfjs.express/documentation/signature/signature-field.8)
- [Create Custom PDF Stamps using JavaScript | PDF.js Express SDK - Standard stamps](https://pdfjs.express/documentation/annotation/stamps#standard-stamps)

APIs:
- [Core.Document - one(type, fn)](https://pdfjs.express/api/Core.Document.html#one__anchor)
- [Core.Tools.TextUnderlineCreateTool - annotationAdded](https://pdfjs.express/api/Core.Tools.TextUnderlineCreateTool.html#event:annotationAdded__anchor)
- [Core - onDateSelected(date)](https://pdfjs.express/api/Core.html#.onDateSelected__anchor)

Forums:
- [Is there a limit to the number of documents I can send to be signed by my customers per month?](https://pdfjs.community/t/is-there-a-limit-to-the-number-of-documents-i-can-send-to-be-signed-by-my-customers-per-month/1281/1)
- [Cannot view existing information in a pdf form](https://pdfjs.community/t/cannot-view-existing-information-in-a-pdf-form/1163/1)
- [Custom trigger to hyperlinks / link and goto that are already created in original PDF](https://pdfjs.community/t/custom-trigger-to-hyperlinks-link-and-goto-that-are-already-created-in-original-pdf/505/1)
