# Specific PDF - can't select text

**URL:** https://pdfjs.community/t/specific-pdf-cant-select-text/2089
**Category:** Technical Support
**Created:** [October 3, 2022, 11:21pm UTC](https://pdfjs.community/t/specific-pdf-cant-select-text/2089 "2022-10-03T23:21:37Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![elliot](https://avatars.discourse-cdn.com/v4/letter/e/858c86/32.png) [@elliot](https://pdfjs.community/u/elliot)
#### Post date: [October 3, 2022, 11:21pm UTC](https://pdfjs.community/t/specific-pdf-cant-select-text/2089/1 "2022-10-03T23:21:37Z")

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**Which product are you using?**  
PDF.js Express Plus

**PDF.js Express Version**  
8.7

**Detailed description of issue**  
Sometimes I can’t highlight text in a document, and apply annotations… I have only found this to be the case in one PDF so far… its very odd

video: [pdfjsexpress-issue.mp4 - Google Drive](https://drive.google.com/file/d/10UsjWPHYxm8PdBBtBpd9eRaNRTPdZiVg/view?usp=sharing)

**Does your issue happen with every document, or just one?**  
Just this one document

**Link to document**  
[Senstar-Technologies-Press-Release-2022-09-22-Senstar-Technologies-Reports-Second-Quarter-2022-Financial-Results.pdf](https://pdfjs.community/uploads/short-url/eK5NQ51O0szDUvYNO4ezrKbkKFu.pdf) (387.7 KB)

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<div class="post-metadata">

### Author: ![system](https://canada1.discourse-cdn.com/flex031/uploads/pdfjscommunity/original/1X/ffbcd25c7d423db8d5acd5db201c272f4db306dd.png) [@system](https://pdfjs.community/u/system)
#### Post date: [October 3, 2022, 11:21pm UTC](https://pdfjs.community/t/specific-pdf-cant-select-text/2089/3 "2022-10-03T23:21:42Z")

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**Hello, I’m Ron, an automated tech support bot 🤖**

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:
- [Customizing WebViewer UI Popups](https://pdfjs.express/documentation/ui-customization/customizing-popup.8)
- [Annotations tools](https://pdfjs.express/documentation/annotation/annotations-and-tools)
- [Disabling flattened annotations](https://pdfjs.express/documentation/annotation/disable-annotations)

APIs:
- [Core.Tools.Tool - new Tool(docViewer)](https://pdfjs.express/api/Core.Tools.Tool.html#Tool__anchor)
- [UndefinedannotationsLoaded](https://pdfjs.express/api/namespaces.list.html#event:annotationsLoaded__anchor)
- [Core.Tools](https://pdfjs.express/api/Core.Tools.html#__anchor)

Forums:
- [Highlight tool trigger as left click](https://pdfjs.community/t/highlight-tool-trigger-as-left-click/1664/1)
- [Watermark on Dev mode is effecting the search](https://pdfjs.community/t/watermark-on-dev-mode-is-effecting-the-search/717/1)
- [Printed annotations not always displaying text](https://pdfjs.community/t/printed-annotations-not-always-displaying-text/1937/1)

  
  

Share how you are using PDF.js Express in your organization you could win a **$500 Amazon gift card. All participants will receive 6 months of PDF.js Express+ for free**. Learn more [here](https://utm.guru/ueQNw)

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### Author: ![zserviss](https://avatars.discourse-cdn.com/v4/letter/z/a9a28c/32.png) [@zserviss](https://pdfjs.community/u/zserviss)
#### Post date: [October 4, 2022, 3:14pm UTC](https://pdfjs.community/t/specific-pdf-cant-select-text/2089/4 "2022-10-04T15:14:16Z")

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Hi Elliot,

Is the PDF a converted word file by chance?

Best Regards,  
Zach Serviss  
Web Development Support Engineer  
PDFTron Systems, Inc.

Share how you are using PDF.js Express in your organization you could win a **$500 Amazon gift card. All participants will receive 6 months of PDF.js Express+ for free**. Learn more [here](https://utm.guru/ueQNw)
