Annotations going to Readonly mode when accessed the same webviewer from multiple clients

Technical Support
3

Hi Logan,

image
image795×558 113 KB

Here you can see in the above screenshot, that some are in readOnly state and some are in editing state. I have selected all the annotations. Here instance.setReadOnly(false). Note that my selection color is purple.

  1. Random.
  2. Every document
  3. For export annotations, I use instance.annotManager.exportAnnotations() and same for import Instance.annotManager.importAnnotations()

This is causing too much of problems for us. An urgent fix is needed for this.

Can we manually set those un-editable(read-only) annotations to editable ?

Also I am able to draw/perform operations over annotations where some annotations are in read-only mode. So this understands that instance.setReadOnly() is false. Now why some annotations are different ?

Please note that after migrating to 7.3.1, we have cleared all the previous data.

Here is the annotation - (Here readonly is false, still it appears as readOnly as i am unable to edit/move it)

image
image1114×880 13.7 KB

And its xfdf -
image
image1907×168 10.4 KB

I have seen in my testing that if I copy this xfdf then that annotation also goes into readonly/viewOnly mode.

Thanks
Kiran