Merge API doesn't save PDF checkboxes

[stefans]

HI,

I have a PDF form, which has fields and checkboxes. When I filled form I’m sending document to the merge API. The pdf that I get from your server does have the fields filled out, but the checkboxes are not checked.
Can you please tell me what is the issue and how I can resolve this problem?

Thank you,
Stefan

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• Create fillable forms - Modify fields to readonly
• Support forms with PDF.js Express
• Signatures with PDF.js Express - Get started

APIs:

• PartRetrievers.LocalPdfPartRetriever
• PartRetrievers.ExternalPdfPartRetriever
• Annotations.WidgetFlags - new WidgetFlags(options)

Forums:

• Save annotation, checkbox in a form
• Confirm output of trial form field merger
• Merge Rest API - how to flatten PDF?

[Logan]

Hi there - in the future please fill out the issue template correctly.

Which version of express are you using? Does this only happen with a specific document? If so, please share the document with me if possible. Can you send a code snippet showing how you are using the rest api?

Thanks!