Which product are you using? PDF.js Express Viewer PDF.js Express Version Value UI version ‘8.7.0’ Core version ‘8.7.5’ webviewer.min.js ‘8.7.5’ Build ‘Ny80LzIwMjR8MzMxOTBmNGM5YQ==’ Detailed description of issue The portal won’t allow me to create a key for mysubdomain.lo…

Hi there, You can use a valid key for localhost/dev environment, but it will be in demo mode: [image] PDF.js Express Viewer Download & Integration | Documentation Note that it is expected that actions from localhost will be watermarked/mangled: [image] …

[image] kkim: You can use a valid key for localhost/dev environment, but it will be in demo mode: That didn’t work, unfortunately. I didn’t see the console message “Development environment detected.” Could there be a bug that’s causing this?

For reference, this is what I see in the console on my domain (https://company.localhost/some-path). [image] The only two things that might be causing an issue is that I am running on HTTPS, and the PDF I am trying to load is a blob URL (shown as part of an upload process), though there is a relat…

Hi there, Are you using the pdf.js express viewer or the pdf.js express package? Note that the free version will need the pdf.js express viewer package. We recommend you to uninstall all traces of the package to make sure there are no conflicts between the 2 packages. Best regards, Kevin Kim

[image] kkim: Are you using the pdf.js express viewer or the pdf.js express package? I am using the viewer package via NPM. "@pdftron/pdfjs-express-viewer": "^8.7.5" There are definitely no conflicts as this is the only package I have tried using.

Hi there, Have you tried the method suggested here? [image] Local domain + port; licenseKey not recognised Technical Support Our development site runs off a domain, rather than localhost: however the licenseKey I have set up for the local domain isn’t being recognised as …

Please could you be more specific? There are a number of methods going on there, none of which look applicable to my use case. We cannot use different ports, and we cannot change to .local. None of these things should matter anyway. We also cannot use IPs. We use app.subdomain.localhost on port 443…

Some more information: A request to https://auth.pdfjs.express/?key=MYKEY is made, and this comes back with an HTTP 200 OK response containing an encrypted value in the key field of the JSON payload. After this, the library fetches the PDF data – in my case, it is a blob (before doing this, it doe…

Hi there, Have you tried using 127.0.0.1 as an alternative to localhost being the domain? In addition, the request to https://pi.pdfjs.express/events is gathering tele-metrics, and isn’t used to check the license key. If the PDF isn’t loading after making the correct request to the auth server, t…

[image] kkim: Have you tried using 127.0.0.1 as an alternative to localhost being the domain? As noted before, we cannot do this. We have different services running independently of one another, and they need to have a particular domain structure to function and, in the case of the primary fr…

Can't use on localhost subdomain

Technical Support

kkim July 24, 2024, 2:37pm 8

Hi there,

Have you tried the method suggested here?

Best regards,
Kevin Kim

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Can't use on localhost subdomain

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