Which product are you using?
PDF.js Express Plus
PDF.js Express Version
v8.7.0
Detailed description of issue
There is an issue with the merge function provided by @pdftron/pdfjs-express-utils.
Some users, using chrome & edge browsers are getting 500 Internal server errors while our web app uses the merge function which results in a PDFExprress API call of /merge.
Hi PDF JS Express team,
I’m writing given an unexplainable 500 error we are receiving with a small set of users. We can’t figure out if it’s our error or a bug with PDF JS Express software. We’ve now had a few users report this issue — can you please help us debug it?
I’m attached a few screenshots and will try to explain the issue. After the PDF form load inline (with annotations filled in) — and we go to “Save” the form, we’re receiving a 500 “merge” error. The details are attached below — showing a more detailed message saying “server-side request must use server-side key.”
Please let us know how this can be resolved.
Issue
Expected behaviour
The merge function leads to the PDFExprress API call of /merge to work on all client’s chrome browsers.
Does your issue happen with every document, or just one?
Only some of the users are facing this issue, same form/pdf is working for other users.
Link to document
Code snippet
/**
* Returns file for edited PDF.
* @returns {Blob}
*/
async getPdfFileData() {
const { documentViewer, annotationManager } = this.webViewer.Core;
const utils = new ExpressUtils(PDFJS_EXPRESS_UTIL_OPTIONS);
const xfdf = await annotationManager.exportAnnotations({});
const fileData = await documentViewer.getDocument().getFileData({});
const resp = await utils.setFile(fileData).setXFDF(xfdf).merge();
const mergedBlob = await resp.getBlob();
return mergedBlob;
}
