Watermark still showing even with correct domain

Technical Support
1

Which product are you using?
PDF.js Express Viewer

PDF.js Express Version
Core version 8.3.0
UI version 8.3.2

Detailed description of issue
Entered the correct license key linked to my domain, but watermarks are still showing

Expected behaviour
PDf to display without watermarks

Does your issue happen with every document, or just one?
Every time

Link to document
https://box10.co.uk/work/tapestry/index.html

Code snippet
https://box10.co.uk/work/tapestry/index.html

3

Hello, Iā€™m Ron, an automated tech support bot :robot:

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

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4

see Pdfjs.express watermark despite licence key & correct domain - #4 by jmcroset

If everything is OK; try with another browser / in private mode.

5

thanks for your help

but i have used multiple browsers and private mode, and the watermark is still there

6

Hi there,

You are using the wrong NPM package. Please make sure you are using @pdftron/pdfjs-express-viewer and not @pdftron/pdfjs-express

Thanks,
Logan

7

Hi Logan

Thank you so much. all working now

Russell

1 Like