Annotations lost after republishing new document

PDF.js Express Plus

Detailed description of issue
We want to preserve annotations when a new version of a document is created. Meaning, we need to keep current annotations on the same page, and when inserting new pages before or after, those annotations are still maintained at the same reference point. How can this be handled?

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Hi there,

Could you elaborate on how you are inserting new pages?

Best Regards,
Zach Serviss
Web Development Support Engineer
PDFTron Systems, Inc.

Thanks for the reply.

We have a purpose built tool where we have integrated the product. You add pages through the tool itself and we use this tool to render the compiled doc. On compile of the new info, the annotations are all lost.

Would it be possible for me to have a login to your custom environment with this purpose built tool? Without understanding what it is doing and how it works I’m unable to pinpoint exactly how annotations are being lost.

Best Regards,
Zach Serviss
Web Development Support Engineer
PDFTron Systems, Inc.

Sure, could you share an email where I can provide dertails? Or email my account email direct and I will supply.

zserviss@pdftron.com

Best Regards,
Zach Serviss
Web Development Support Engineer
PDFTron Systems, Inc.