(SOS) Unable to trigger annotationsLoaded event explicitly

Technical Support
1

In reference to this. Marking this thread as SOS as it is causing major delays in our releases.
I am trying some alternative to this issue. This happens only on few systems. It fails to fire
annotationsLoaded event :

instance.docViewer.on(annotationsLoaded, () => {
// action on annotations loaded
}

So I had tried doing this : instance.annotManager.trigger(annotationsLoaded);
But it doesn’t trigger this event.

Any solution to solve this issue. I haven’t used any other API. It works on few systems while not on few. It JUST fails to trigger this event and all the actions in it.

2

Hello,

How does this question relate to the thread you linked to?

Can you please provide a code snippet showing how you are loading PDF.js Express and when you are binding to the event.

If you have upgraded versions of PDF.js Express - please ensure that all the old files were deleted before upgrading versions.

Thanks,
Logan

3

Yes, I am using this code snippet for annotation imports (Angular 9)-
instance.annotManager.importAnnotations(annotationObject.xfdfString);