dev1
1
Which product are you using?
PDF.js Express Version
8.7.4
Detailed description of issue
{Description here}
On April 15, 2024 at UTC, a watermark appeared on a PDF for an hour or two starting around 10:00 am.
I did nothing and after a while the PDF watermark disappeared.
Was the license server unstable?
Expected behaviour
{Provide a screenshot or description of the expected behaviour}
Does your issue happen with every document, or just one?
{Answer here}
every document
Link to document
{Provide a link to the document in question if possible}
Code snippet
{Provide a relevant code snippet}
Hi there,
Are you able to provide any network logs at the time? Can you see if any of the requests are failing?
Best Regards,
Darian
dev1
4
At the time, “https://auth.pdfjs.express/?key=xxx” returned a 200 response, but the PDF had a watermark.
Currently, the PDF has no watermark and displays correctly.
Therefore, it is not logged.
I thought it was an effect of the license server as it resolved itself over time.
Could you please investigate if the server is the problem?
dev1
5
I can confirm the occurrence again and will post the log.
console
(index) |
Value |
|
|
UI version |
‘8.7.0’ |
Core version |
‘8.7.4’ |
webviewer.min.js |
‘8.7.4’ |
Build |
‘Ni8xNi8yMDIzfDhhZjQyYTgwOTU=’ |
WebViewer Server |
false |
Full API |
false |
request
https://auth.pdfjs.express/?key=
response
Status Code: 200 OK
{"key": "ÆÖÜýÍÚÈâÉüüÃÅüíêͺø÷×ãÖ÷¸"}
Hi there,
We have not found any server failures on our end.
You will need to create a rest API key. You are currently using your license key as your API key.
Please see this guide: PDF.js Express Utility API | Documentation
Best Regards,
Darian
dev1
7
Thanks for confirming.
Why do I need a REST API key?
Since the Utility API is not used, I think license key is fine.
Could you let us know what features you are currently using? Are you using Express Viewer or Plus?