Keeps asking for licence key when testing on localhost

Technical Support
1

We created a PDFExpress licence key, but when we try to test we get the following error message.

Screenshot 2023-06-15 at 15.50.03
Screenshot 2023-06-15 at 15.50.031638×430 112 KB

Some basic info::

UI version ‘8.7.0’
Core version ‘8.7.3’
webviewer.min.js ‘8.7.3’
Build ‘NS85LzIwMjN8YmNjNTg0NjlmNw==’
WebViewer Server false
Full API false

Any help would be really appreciated.

3

Hi developers1,

How are you passing the license key into the constructor?

Best regards,
Tyler

4

Hi Tyler,
We are passing the key as per example in your repo on the Vue implementation

WebViewer(
      {
        path: this.path,
        initialDoc: `${process.env.BASE_URL}files/demo.pdf`,
        licenseKey: 'My licence key',
      },
      this.$refs.viewer
    ).then((instance) => {

Just checked and it appears to still give the same error regarding the valid key.

Many thanks,

Jaap Migchels

5

Hello developers1,

Did you install PDFJS Express or PDFJS Express Viewer?

Best regards,
Tyler

6

Did you resolve this? Same issue here.

Oddly the viewer worked with PDFJS Express instead of WebViewer.