License key expired

Technical Support
1

Which product are you using?
PDF.js Express Plus

8.4.1

Detailed description of issue
When saving a document (calling the set API), I’m getting a 500 response with “Your account is expired.” message.

It was working yesterday. My license expired at midnight. Today I went into the UI and “re-enabled” my license, providing my credit card etc. At the end it said it was successful. But I’m still getting this error. My license key did not change.

Expected behaviour
Should save appropriately

Does your issue happen with every document, or just one?
Every

Link to document

Code snippet
irrelevant

3

Hi there!

I have reactivated your key. Let me know if you have any further issues.

Sorry for the inconvenience.

Logan

4

Great, confirmed it works - thanks!

5

Hi Logan, can you please check on my account as well. My profile had shown my API license is expired.