PDFJS Express API License Expired

General Discussion
1

Which product are you using?
PDF.js Express Plus

8.7.0

Detailed description of issue
I got a valid license currently active, but the API License had been disabled.

Expected behaviour
Should able to access API License even had exceed limit 500

Does your issue happen with every document, or just one?
Every

Link to document

Code snippet
irrelevant

Currently, our profile is showing that the API license has expired, and I would like to seek guidance on the process to renew the license.
Please advise on the necessary steps or actions we need to take.

Additionally, I understood that the first 500 successful API calls are free. Could you clarify how charges are applied once we exceed 500 calls?
Is there an option to advance purchase the license in advance to ensure uninterrupted usage?

2

Hello chinyau.tan,

To renew the license, please update your payment information in your profile. Billing and renewals should be handled through our Billing and Subscriptions account section.

Our API pricing information can be found here: Pricing for PDF.js Express Utility API | Documentation

Best regards,
Tyler