Trial Watermark not removed after buying a license

Technical Support
1

Which product are you using?

PDF.js Express Plus
PDF.js Express Version

8.7.4
Detailed description of issue
After putting the license key into the WebViewer initialization (I am using localhost for develoment), I am still seeing the trial watermark on the displayed PDF. the console output says: ‘Development environment detected. This license key is currently registered to xyz.com’.

Expected behaviour
No trial watermark on the PDF

Does your issue happen with every document, or just one?
All documents

Link to document
{Provide a link to the document in question if possible}

Code snippet
<type=“text/javascript” src=‘${pageContext.request.contextPath}/js/pdfjs-express/webviewer.min.js’>
(removed script)
WebViewer({
path: ‘${pageContext.request.contextPath}/js/pdfjs-express/public’,
licenseKey: ‘UbhGF46esVMRzHmPsXXX’,
}, document.getElementById(‘viewer’))
.then(instance => {

3

Hello bstaeuber,

Thank you for raising this, are you testing this on a local environment? or the deployed app on xyz.com?

Best regards,
Tyler

4

Hi Tyler,

thanks for reaching out to me, I am using localhost. Maybe it needed a while that the license got updated, but I am not seeing the trial watermark anymore. Very good! I think we can close the ticket here.

Thanks for the support