WebViewer doesn't work in localhost

Technical Support
1

Which product are you using?

I’m using PDF.js Express Plus
PDF.js Express Version
Version 8.7.4

Detailed description of issue
When I run my project on localhost:8082
web viewer doesn’t loaed
it shows AccessDenied Access DeniedGVNT22WT94SZNG58HjxTWdjItrHOdyN/nZzra8+2mls/rZEizY1cBCeyGQn9D4+D8V1eB6UeslpMdYZj7xXfYDV5Vr+3h6I+TTM/1adGAT4kIGRh0lZD760/l24=

but it works perfect on staging
Expected behaviour
When I run my project on localhost:8082
web viewer should load PDF

Does your issue happen with every document, or just one?
with every document

Link to document
‘https://pdftron.s3.amazonaws.com/downloads/pl/PDFTRON_about.pdf’,
Code snippet
import WebViewer from ‘@pdftron/pdfjs-express’

WebViewer(
{
path: ${process.env.VUE_APP_PUBLIC_URL}/pdfjs-express,
licenseKey: process.env.VUE_PDFJS_EXPRESS_TOKEN!,
initialDoc:
‘https://pdftron.s3.amazonaws.com/downloads/pl/PDFTRON_about.pdf’,
},
quickSignViewer.value!
)

3

Thank you for posting the incident to our forum. We will provide you with an update as soon as possible.

4

Hi there,

It looks like from the code snippet, everything looks correct.

Could you make sure the url to the document is correct? It looks like when there is a symbol in the end of the URL, you will get a similar error message (note the ’ single quote in url):

image
image1612×418 58.9 KB

Best regards,
Kevin Kim

5

It doesn’t matter which link I’m using
I also used ‘https://pdftron.s3.amazonaws.com/downloads/pl/demo-annotated.pdf’
but have got the same error

6

Hi there,

Thanks for your response,

If I go to the demo and enter the above url, I am able to load the document.
Do you have any network settings or browser extensions that are blocking the access? Does it work in incognito/private mode or another browser?

Best regards,
Kevin Kim

7

help me, no foun in my local domain, example: mydomain.local

8

Hi there,

A screenshot of error messages and even a minimal runnable sample project will help troubleshoot this issue.

Best regards,
Kevin Kim