You already have a license key for that domain - but it's not there in Subscriptions

[jasclar]

PDF.js Express Viewer
Version - Any
Trying to create a free key for a .co.uk domain but it says “You already have a license key for that domain”. The domain I am trying to add is NOT listed there in the Subscriptions. Another .co.uk was added ok previously some weeks ago but I now need to add an additional one.

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• Adding your license key
• Integrating PDF.js Express Viewer into a Vue.js project - Prerequisites
• Integrating PDF.js Express Viewer into a new Blazor project - Prerequisites

APIs:

• PDF.js Express Utilities
• ExpressUtils(optionsopt) - # async extract() → {Promise.}
• Core - preloadPDFWorker(pdfBackendType, workerHandlers)

Forums:

• Generating a key for a .co.uk domain
• Watermark still showing with license key
• Watermark still showing even with correct domain

[Logan]

Hi there,

Which domain are you trying to add?

Logan